PRIVACY POLICY
Last Updated: 6/10/2026
Russell Room Remodelers (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, RoomRemodelers.com, submit a contact request, subscribe to our communications, or otherwise interact with our services.
If you do not agree with the terms of this Privacy Policy, please do not use our website.
1. INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide when contacting us through our website, requesting information, subscribing to our newsletter, or communicating with us regarding remodeling services.
The information we collect may include:
• Name
• Email address
• Phone number
• Property address
• Project details and information you choose to provide
We do not collect uploaded documents, images, or files through our website forms.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
• Respond to inquiries and requests for information
• Provide remodeling consultations and services
• Communicate regarding potential or ongoing projects
• Improve our website and business operations
• Send newsletters and marketing communications to individuals who have subscribed to receive them
• Maintain records related to customer and prospective customer communications
3. EMAIL MARKETING
Individuals may voluntarily subscribe to receive newsletters, promotions, and updates from Russell Room Remodelers.
Marketing emails are sent only to subscribers. Former customers may subscribe to these communications if they choose to do so.
Subscribers may opt out of marketing emails at any time by using the unsubscribe link included in email communications or by contacting us directly.
4. WEBSITE ANALYTICS
We use Google Analytics to better understand how visitors interact with our website. Analytics information may include details such as browser type, device information, pages visited, time spent on the site, and general usage patterns.
This information is used for website improvement and performance analysis and is not used for advertising remarketing purposes.
5. THIRD-PARTY SERVICE PROVIDERS
We may share information with trusted third-party service providers that assist us in operating our business and website. These providers may have access to information only as necessary to perform services on our behalf.
Examples include:
• Mailchimp (email marketing)
• JobTread (project management)
• Go High Level (customer relationship management and communications)
• QuickBooks (accounting and payment processing)
• Home Builder Marketers (marketing support)
• Google Analytics (website analytics)
We do not sell, rent, or trade personal information to third parties for their own marketing purposes.
6. PAYMENT INFORMATION
We do not process payments through our website.
Certain payments may be processed through QuickBooks using secure payment methods such as ACH transfers. Payment processing is governed by the privacy and security practices of the applicable payment provider.
7. REVIEWS, TESTIMONIALS, AND PROJECT PHOTOGRAPHY
Russell Room Remodelers may publish customer reviews, testimonials, project photographs, and before-and-after project images on our website, social media platforms, and marketing materials.
We do not identify customers by name in connection with project photography unless separate permission has been provided.
Additional project-related information may be governed by separate agreements executed during the remodeling process.
8. DATA RETENTION
We retain inquiry records, customer records, and related business information for as long as reasonably necessary to support our business operations, maintain historical records, comply with legal obligations, and provide customer service.
While we may retain information indefinitely, we do not use retained lead information for ongoing marketing purposes unless an individual has separately subscribed to receive marketing communications.
9. CHILDREN’S PRIVACY
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete that information.
10. DATA SECURITY
We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. YOUR PRIVACY RIGHTS
You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business recordkeeping requirements.
You may also request removal from marketing communications at any time.
To submit a privacy-related request, please contact us using the information provided below.
12. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage visitors to review the privacy policies of any third-party sites they visit.
13. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
14. CONTACT US
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:
Russell Room Remodelers
2357 Ventura Drive #112
Woodbury, MN 55125
Email: sharon@roomremodelers.com
Phone: 651-735-8367
Website: roomremodelers.com